FAQs

NAATI Frequently Asked Questions

Here is our frequently asked questions by our clients. We have made sure to answer as many questions as possible. 

What is the requirements to sit for NAATI CCL test?

To sit for the NAATI CCL test, you must meet the following requirements:

– Be at least 18 years of age.

– Have a minimum of 6 months visa; candidates under visa subclass 189190, and 489 

– Have completed at least 12 years or equivalent education in the community language.

– Have lived in an environment where the community language is spoken for at least two of the last five years.

How do I register for online class?

If the course package you get has one-on-one classes pre-included, you will need to let us know a week prior to your preparations regarding the time allotment and availability of the teacher. After that, we will book the class and inform you accordingly.

Do I need online coaching?

It entirely depends on your confidence level. However, if we see records from the past, candidates who have taken these classes seemed more confident and scored well on the NAATI CCL test. This has been possible only because of our experienced tutors’ approach and guidance.

Is there cancellation facility available, what is the cancellation policy?

Our course packages are currently delivered to you via internet download only. Due to this, the process of cancellation or refund gets complicated.

However, If you change your mind about your purchase and haven’t downloaded any classes from the course, we will happily issue a refund upon your request. Also, the cancellation request should be sent within a week from the date of your course purchase.

Process:

After your purchase has been approved, we will process your order. We typically process orders within one hour, but sometimes it can take as long as twenty-four hours to complete. Once your order has been processed, we will send you a confirmation email using the address you provided on our order form. This email will serve as your electronic purchase receipt and contain the information you need to access our product downloads.

Furthermore, downloads from our servers are closely monitored to ensure you can successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads, we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

For how long will the reading materials will be available to me?

This entirely depends on the type of package you choose.

How to book the test?

Click here to find the available test dates and application form to book the NAATI CCL test. Moreover, a passport-size photograph and proper identity proof are required to register for the test. You’ll need the same document at the time of the actual test. If you fail to show the ID proof, the examiner will revoke you from the examination.

Can we change the test date, if yes what is the procedure?

Yes, you can change the test date but only before 21 days of your selected test date. Test sessions are closed 21 days before they are held. This means you cannot reschedule a test session within this time.

If the issue still persists and you need to withdraw your application, you will have to pay a cancellation fee, which will apply regardless of any reason, including illness.

If you withdraw your application and want to sit a CLA test in the future you will need to reapply by submitting an application online. You can find all about the cancellations and refund policy on the terms and conditions of NAATI’s official website.

What types of payment do you accept?

We accept payment via Visa, Master card, American Express, or credit cards.

How to make the payments?

Choose the course plan that fits you and click on the Enroll Now button, the payment page pops out where you need to provide your card details.

What if I need more time to access the coarse materials, will I need to pay for time extension to access my reading materials?

No, you won’t have to pay for the time extension to access your course materials. You just need to provide us  with your NAATI CCL registration proof and we will extend the availability of the course materials for you.

What happens after the trial expires?

You can log in, select the plan of your choice and buy the package/plan appropriate for you.
 

Is there any other discounts, like students discounts, etc?

We provide a very competitive package pricing. Therefore, apart from the mentioned discount and coupons available on the pricing page, we don’t have any extra discounts.

Free Consultation

Limitless Learning, More Possibilities

Free Consultation

Limitless Learning, More Possibilities

If your questions are unanswered,
contact us

If you have any questions do not hesitate and ask us anything. We will be more than happy to help you with your problems. You can call us or email us.

Download Free NAATI CCL Test Sample


    Download Free NAATI CCL Test Sample


      Download Free NAATI CCL Test Sample